They resorted to the usual fear-mongering, trying to make me doubt the speed and reliability of the new service, despite the fact that Teksavvy provides its high speed Internet over Rogers' own lines.
I tweeted a complaint to @RogersHelps, which was completely ignored. Given the lack of interest from their live support, I'm not surprised, really. For immediate action, I suppose I should have tweeted to @Rogers_Sucks instead.
So it's goodbye, and I'm getting Teksavvy's unlimited bandwidth plan for less than I was paying for Rogers' midrange plan.
I'll keep you posted, but based on the feedback I've received from friends and colleagues, I'll be recommending that you do likewise.